AutoNumber not working on custom entity

Feb 17, 2015 at 2:35 PM
Hi there,

We have been using AutoNumber in CRM2011 (version 1.2.0.0) for a long time now on custom fields in both the Contact and Account entity and it's working great (numbered over 100.000 records so far).

Now I also want to apply it on a custom entity but I don't get it working.
The entity is called Workshop (hg_workshop) and the goal field is WorkshopIdentifier (hg_workshopidentifier), visible on the form. I triple checked for typos in the Counter-record but without any result, it just won't count my Workshop-records.

I also tried it on other custom entities but the result is the same, nothing...

Does someone has any clue on what I am doing wrong?