Unhandled Exception (managed solution)

Dec 19, 2013 at 10:57 AM
Edited Dec 19, 2013 at 10:58 AM
hi there,

after some weeks perfect working, at once the solution has started provoking several errors by working with different Entities (not containing any counter). all messages contained following:

The 'RetrieveMultiple' method does not support entities of type 'xbitz_counter'

<ErrorCode>-2147219456</ErrorCode>

and for example:

[Xbitz.Crm.AdvancedCRMAutoNumber: Xbitz.Crm.AdvancedCRMAutoNumber.GenerateAutoNumber]
[14eb4ee7-c99d-e111-b463-1cc1de6e2b2d: Xbitz.Crm.AdvancedCRMAutoNumber.GenerateAutoNumber: Create of  any Entity]
GenerateAutoNumber. Check to see if there are any auto number settings for the entity email.
GenerateAutoNumber. Creating the Organization Service.
GenerateAutoNumber. Getting the Auto Number Settings for entity email.
GenerateAutoNumber. Check to see if there are any auto number settings for the entity new_log.
GenerateAutoNumber. Creating the Organization Service.
GenerateAutoNumber. Getting the Auto Number Settings for entity new_log.
What can be the reason of this issue? I hope, you can help me solving the problem, as I really like the Solution and would be glad to use it again.

CRM 2011 - On premise.

Thanks in advance!
br
silvia